Meow Wolf Portal of FAQs

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Meow Wolf Portal of FAQs

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Experience Tube

Is the Experience Tube a joke or fake product?

Does Experience Tube mean that the world is coming to an end?

What sizes of Experience Tube do you carry?

When will the Experience Tube be back in stock online?

Who is the creator of the Experience Tube?

Can you wash the Experience Tube?

Can you smell the other person’s breath when you're sharing a tube?

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About Shopping Online

Can I submit my own products for consignment within the Meow Wolf Gift Shop / Online Shop?

I forgot my username and password. Can you help?

Why isn’t my coupon working?

How do you shop online?

What is a phishing email?

How do I create an account on shop.meowwolf.com?

I’m looking for an item that you sell in-store at Meow Wolf, but I can’t find it online.

Are gift cards included in promotions or discounts?

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Refunds & Exchanges

Can I return an item I bought in person at the physical Meow Wolf gift shop online?

What is Meow Wolf's policy on returns and exchanges?

How do I cancel my Meow Wolf order?

How do I get a refund on an order from the Meow Wolf Online Shop?

What is your return and exchange policy for items purchased in person at a Meow Wolf gift shop?

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Shipping

Can you ship my Meow Wolf order overnight?

Do you ship to APO/FPO addresses?

Can I split my order and have it sent to multiple addresses?

If I order stuff online, what are shipping costs?

I made a mistake with my order. How do I change it?

Why was my international order charged customs fees and/or additional fees?

How long does processing time take? When will my order ship?

Do you ship internationally?

How do I track my Meow Wolf order?

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Print-On-Demand

Why does the placement of the design differ from the one I ordered?

What is sublimation printing?

Do (POD) items qualify for free shipping from Meow Wolf?

What are the fulfillment and shipping times for print-on-demand products?

What is a print-on-demand (POD) direct-to-garment (DTG) product?

Why are there white lines on my all-over-print apparel product?

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Payments

Can I pay by check or money order in Meow Wolf Online Shop?

Do you accept PayPal?

Do you accept Google Pay?

Do you accept Apple Pay?

Which credit cards are accepted at Meow Wolf Online Shop?

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