Meow Wolf Portal of FAQs
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The Real Unreal in Grapevine, Texas
Convergence Station in Denver, Colorado
Omega Mart in Las Vegas, Nevada
House of Eternal Return in Santa Fe, New Mexico
Health and Safety
All Things Meow Wolf
Get in Touch
Public Benefit
Concerts & Events
Accessibility
Concerts
Prohibited Items/Code of Conduct
Ticketing
Age Restrictions/Family Friendly
Vortex
Private Events
General
Shop
Experience Tube
About Shopping Online
Refunds & Exchanges
Shipping
Print-On-Demand
Payments
Accessibility
All Locations
Meow Wolf's The Real Unreal in Grapevine, TX
Meow Wolf's Omega Mart in Las Vegas, NV
Meow Wolf's Convergence Station in Denver, CO
Meow Wolf's House of Eternal Return in Santa Fe, NM
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Meow Wolf Portal of FAQs
Shop
Ticketing
General Ticketing
Age Restrictions/Family Friendly
Know Before You Go
Parking
Prohibited Items/Code of Conduct
Exhibits
The Real Unreal in Grapevine, Texas
Convergence Station in Denver, Colorado
Omega Mart in Las Vegas, Nevada
House of Eternal Return in Santa Fe, New Mexico
Health and Safety
All Things Meow Wolf
Get in Touch
Public Benefit
Concerts & Events
Accessibility
Concerts
Prohibited Items/Code of Conduct
Ticketing
Age Restrictions/Family Friendly
Vortex
Private Events
General
Shop
Experience Tube
About Shopping Online
Refunds & Exchanges
Shipping
Print-On-Demand
Payments
Accessibility
All Locations
Meow Wolf's The Real Unreal in Grapevine, TX
Meow Wolf's Omega Mart in Las Vegas, NV
Meow Wolf's Convergence Station in Denver, CO
Meow Wolf's House of Eternal Return in Santa Fe, NM
Shop
Experience Tube
Who is the creator of the Experience Tube?
Is the Experience Tube a joke or fake product?
Does Experience Tube mean that the world is coming to an end?
What sizes of Experience Tube do you carry?
When will the Experience Tube be back in stock online?
Can you wash the Experience Tube?
Can you smell the other person’s breath when you're sharing an Experience Tube?
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About Shopping Online
How do you shop online at Meow Wolf?
Can I submit my own products for consignment within the Meow Wolf Gift Shop / Online Shop?
I forgot my username and password. Can you help?
Why isn’t my coupon working?
What is a phishing email?
How do I create an account on shop.meowwolf.com?
I’m looking for an item that you sell in-store at Meow Wolf, but I can’t find it online.
Are gift cards included in promotions or discounts?
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Refunds & Exchanges
What is Meow Wolf's policy on returns and exchanges?
Can I return an item I bought in person at the physical Meow Wolf gift shop online?
How do I cancel my Meow Wolf order?
How do I get a refund on an order from the Meow Wolf Online Shop?
What is your return and exchange policy for items purchased in person at a Meow Wolf gift shop?
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Shipping
How long does processing time take? When will my order ship?
Can you ship my Meow Wolf order overnight?
Do you ship to APO/FPO addresses?
Can I split my order and have it sent to multiple addresses?
If I order stuff online, what are shipping costs?
I made a mistake with my order. How do I change it?
Why was my international order charged customs fees and/or additional fees?
Do you ship internationally?
How do I track my Meow Wolf order?
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Print-On-Demand
Why does the placement of the design differ from the one I ordered?
What is sublimation printing?
Do (POD) items qualify for free shipping from Meow Wolf?
What are the fulfillment and shipping times for print-on-demand products?
What is a print-on-demand (POD) direct-to-garment (DTG) product?
Why are there white lines on my all-over-print apparel product?
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Payments
Can I pay by check or money order in Meow Wolf Online Shop?
Do you accept Google Pay?
Do you accept PayPal?
Do you accept Apple Pay?
Which credit cards are accepted at Meow Wolf Online Shop?
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