- Meow Wolf Portal of FAQs
- Shop
- Refunds & Exchanges
How do I get a refund on an order from the Meow Wolf Online Shop?
Send an email to shop@meowwolf.com with your refund request.
Please let us know why you requested this refund and for which items. We will send a return label to your mailing address.
Once we receive the returned item, we will process the refund. It will take 5-10 business days for the order amount to return to your bank account.