Meow Wolf Portal of FAQs

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Meow Wolf Portal of FAQs

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Experience Tube

When will the Experience Tube be back in stock online?

What sizes of Experience Tube do you carry?

Does Experience Tube mean that the world is coming to an end?

Is the Experience Tube a joke or fake product?

Who is the creator of the Experience Tube?

Can you wash the Experience Tube?

Can you smell the other person’s breath when you're sharing an Experience Tube?

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About Shopping Online

How do I create an account on shop.meowwolf.com?

What is a phishing email?

Why isn’t my coupon working?

I forgot my username and password. Can you help?

Can I submit my own products for consignment within the Meow Wolf Gift Shop / Online Shop?

How do you shop online at Meow Wolf?

I’m looking for an item that you sell in-store at Meow Wolf, but I can’t find it online.

Are gift cards included in promotions or discounts?

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Refunds & Exchanges

How do I get a refund on an order from the Meow Wolf Online Shop?

What is Meow Wolf's policy on returns and exchanges?

Can I cancel my Meow Wolf online merchandise purchase?

Can I return an item I bought in person at the physical Meow Wolf gift shop online?

What is your return and exchange policy for items purchased in person at a Meow Wolf gift shop?

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Shipping

Why was my international order charged customs fees and/or additional fees?

I made a mistake with my order. How do I change it?

If I order stuff online, what are shipping costs?

Can I split my order and have it sent to multiple addresses?

Do you ship to APO/FPO addresses?

Can you ship my Meow Wolf order overnight?

How long does processing time take? When will my order ship?

Do you ship internationally?

How do I track my Meow Wolf order?

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Print-On-Demand

What is a print-on-demand (POD) direct-to-garment (DTG) product?

What are the fulfillment and shipping times for print-on-demand products?

Do (POD) items qualify for free shipping from Meow Wolf?

What is sublimation printing?

Why does the placement of the design differ from the one I ordered?

Why are there white lines on my all-over-print apparel product?

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Payments

Do you accept Apple Pay?

Do you accept PayPal?

Do you accept Google Pay?

Can I pay by check or money order in Meow Wolf Online Shop?

Which credit cards are accepted at Meow Wolf Online Shop?

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