--- title: My Meow Wolf ticket didn’t arrive. Where is it? description: If you have challenges with your ticket order, email us at help@meowwolf.com or call 866-MEOW-WOW. We do not sell tickets over the phone for your security.  --- [Skip to content](https://faq.meowwolf.com/my-ticket-didnt-arrive-where-is-it#main-content) [![mw-logo](https://faq.meowwolf.com/hubfs/mw-logo.svg)](https://meowwolf.com/) - [Visit](https://meowwolf.com/visit) - [Events](https://tickets.meowwolf.com/events/) - [Shop](https://shop.meowwolf.com/) - [About](https://meowwolf.com/about) - [Private Events](https://meowwolf.com/private-events) Open main navigation Close main navigation - [Visit](https://meowwolf.com/visit) - [Events](https://tickets.meowwolf.com/events/) - [Shop](https://shop.meowwolf.com/) - [About](https://meowwolf.com/about) - [Private Events](https://meowwolf.com/private-events) - [Tickets & Passes](https://meowwolf.com/visit) [Tickets & Passes](https://meowwolf.com/visit) Ask a question. The Multiverse will answer. - There are no suggestions because the search field is empty. 1. [Meow Wolf Portal of FAQs](https://faq.meowwolf.com/?hsLang=en) 2. [Ticketing](https://faq.meowwolf.com/ticketing?hsLang=en) 3. [General Ticketing](https://faq.meowwolf.com/ticketing?hsLang=en#general-ticketing) # My Meow Wolf ticket didn’t arrive. Where is it? After purchasing Meow Wolf tickets, a confirmation email will be sent to the address used at checkout — typically within a few minutes. If it doesn't appear in your inbox, check your spam or junk folder. If you still don't see it, contact our support team using the information below. If you need help with your ticket order, email [help@meowwolf.com](mailto:help@meowwolf.com) or call 866-MEOW-WOW, Monday–Friday, 10:30 a.m.–5:30 p.m. Mountain Time. 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